We at Bass and Flinders take the health and well being of our staff, crew and customers very seriously, especially during these uncertain times in the midst of the COVID-19 pandemic. We want to reassure you all that we are doing everything in our power to make your cruise a relaxed, safe and enjoyable one.

In order to keep us all safe and to give you all the confidence to come cruising with us we have:

• Formulated COVID-19 safety plans for both restaurants and commercial vessels. We also registered with the NSW Government as a COVID safe business on 24th June 2020.

• We have signage around the waiting area and on the boats to ensure customers maintain social distancing. There are also markers on the floor to indicate the 1.5 meter distancing rule. We encourage social distancing on the boat. We physically distance passengers as much as possible and practical.
  
  

• All crew members wear facemasks during the cruises. We also sanitise the boat regularly throughout the cruise in addition to the regular pre and post cruise cleaning.

• We limit passenger numbers to equate to the 1 person per 4sqm

• Upon boarding we ask that you sign in using our Service NSW QR code to record your contact details—name and phone number. If anyone is unable to check in this way our friendly staff can assist with the check in process. Your contact details are not used for any other purpose other than contact tracing.

• We ask that you use the hand sanitizer that is available upon boarding the boat before being directed to your table. There are 3 sanitizer stations onboard the Bass & Flinders—in the entrance, in the bar area and also by the kitchen area. There are also 3 sanitizer stations on our other vessels NTW Allan and That's Life. Our staff will point them out to you upon boarding.

• For all indoor patrons you must be seated to eat or drink. For any patrons outside they may stand and drink. Our friendly crew members will bring the food directly to you, there are no self serve options available.                                 
  

• All boats have large windows and doorways that will be opened for the fresh air to circulate around the boats whilst we cruise along the river.

If you feel unwell please call us on 9529 8000 to discuss your options.

We hope that the above measures will give you the confidence to come cruising with us along the scenic Georges River.

Take care and stay safe

The team at Bass & Flinders Cruise Centre.                                                                                                                                                                                                                                     

Ph: 9529 8000

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